Frequently Asked Questions
How do I book a session?
All appointments are to be booked online. Payment is due at the time of booking. Please read the Service descriptions before confirming your booking, as there are No Refunds. After booking, review your confirmation email and fill out the Online Intake Form. *See Policies for Online Intake Form.
Do you accept insurance?
No, insurance is not accepted; however, you may be able to use your receipt to submit it to your insurance company. Also, if you have an FSA/HSA Visa card, you may be able to use it as payment. Please check with your provider. See other Payment options under Policies for more information.
Should I tip?
A tip would be greatly appreciated if you wish to offer one, however, your loyalty as a repeat customer and referrals to family and friends is the greatest tip.
Do you offer gift certificates?
Currently, we are not offering gift certificates.
*For Existing Clients Only*
If you would like to prepay a session/package for an existing client, please email me. Prepaid sessions expire 6 (six) months after being gifted.
Must I be completely undressed?
Most massage techniques are traditionally performed with the client unclothed, however, you will be appropriately draped during the session. After our initial pre-massage discussion, you will be asked to undress to your own comfort level, get onto the massage table and cover yourself with the clean and comfortable sheet and blanket; I will step out of the room while you do so.
What parts of my body will be massaged?
Once you arrive, we will take time to discuss the physical issues you are having as well as the best massage approach for our session to achieve your desired outcome. A typical full-body session will include work on your body in the face-up position on your head, neck, shoulders, upper chest (collar bone region), arms, hands, sides (and abdomen, if desired), legs, and feet. In the face-down position on your neck, entire back, shoulder blade region, and shoulder girdle muscles, arms, (gluteals aka butt, if desired ), legs, and feet. Since some people are sensitive or shy regarding touch in these areas, I will always ask first if you would like abdominal and gluteal muscles included. If the evaluation and discussions indicate that either or both the abdominal and gluteal muscle massages would be of benefit for you, I will explain the reasons for the benefit so that you can say if you would like to try it and see the benefits for yourself.
What about my hair and make-up?
Your head and face are usually part of a full body massage therefore most services will disrupt your hair and make-up. It is better if your face is makeup free but you may wish to bring personal items with you to refresh your hair and make-up after your session. If you have long hair, it will be beneficial if you can tie your hair up to allow better access to your neck and shoulder muscles without getting lotion or oil in your hair.
What will the massage feel like?
It depends on the techniques used. Generally, your session will start with compressions and long, flowing strokes to help calm your nervous system and ease exterior muscle tension. As your body relaxes and unwinds, pressure will gradually be increased to relieve areas of muscular tension and as your tension and aches fade, you will drift into deep relaxation.
What should I do if I feel any discomfort?
Speak up if you are in any way uncomfortable. This applies to the music. The warmth of the table. The pressure and massage techniques. Always speak up if you feel uncomfortable so appropriate adjustments can be made.
How will I feel after my massage?
Most people feel very relaxed and free from long-term aches and pains. After an initial period of feeling relaxed, some experience increased energy, heightened awareness, and greater productivity. Since "toxins" or metabolic waste products and lactic acids that are stored in your muscles and tissues are released during massage by the different techniques, it is recommended you drink LOTS of water both before the massage (to hydrate your tissues) and particularly afterward to flush these released toxins from your system.
How often should I get a massage?
It is recommended to get a massage once every 4-6 weeks. This helps aid in healthy tissue repair and reduce pain felt from the day-to-day accumulation of stress, whether it be work-related or from exercise and activities. If you suffer from chronic pain and ongoing discomfort caused by another condition, massage every 1-3 weeks is recommended, depending on your pain and physical needs.
Are there any medical conditions that would make massage inadvisable?
Yes, which is why it is imperative that you complete the Intake Form before your session to inform me of any health problems or medications you are taking. If you are under a doctor’s care, you may be asked to provide documentation from your doctor stating you are approved to receive a massage. Not recommended if the following applies... Fever, contagious diseases, including covid, common cold, or flu; no matter how mild they may seem. Under the influence of drugs or alcohol-including prescription pain medication. Recent operations or acute injuries. Uncontrolled hypertension, pregnancy issues, blood clots, and kidney or liver conditions, just to name a few. Please see the policies for more.
What are the benefits of massage therapy?
Massage is known to reduce stress, tension, anxiety, and depression. Strengthens the immune system. Relieves headaches. Improves flexibility and range of motion. Enhances energy, vitality, and quality of life. Alleviates aches and pains. Increases performance and productivity. Promotes muscle recovery. Reduces and breaks down adhesions and fibrosis. Stretches your connective tissue. Reduces muscle and soft tissue pain. Helps prevent muscular atrophy. Lowers blood pressure. Improves circulation. Enhances relaxation and so much more.